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Saturday, May 15, 2010

Control of documents and records

ISO 9001 document control 4.2.3

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Your mandatory document control procedure must define:

> how you approve documents (eg procedures, flow-charts, process maps, etc.) prior to use eg signed-off paper versions, or added to your computer network via a password protected system.

> how you update and re-approve amended documents computer based systems are so much easier to maintain.

> how you identify changes eg by date or issue number, identify changes with different fonts or colours.

> how you ensure that documents are available where they are needed

> how you control documents of external origin

> how you prevent the inadvertent use obsolete documents obsolete-but-still-in-use is the single most common non-compliance.

Document definition: In this sense, a "document" is an instruction of some sort eg - any information where an unauthorised change could cause a problem.

Example documents: quality manual, procedures, project plans, national or international Standards (eg ISO 9001), industry specific codes-of-practice, customer specifications, drawings, software, examples of visual standards.

Use ISONavigator with ISO 9001 or ISO 9004.


ISO 14001 Document Control
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