ISO 9004:2009 - slated for release on August 31, 2009

ISO/DIS 9004 

Managing for the sustained success of an organization -- A quality management approach

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Language	Format	Add to basket
English	PDF (390 kB)	CHF 66,00
English	Paper	CHF 66,00
French	PDF (1 061 kB)	CHF 66,00
French	Paper	CHF 66,00

General information

Number of Pages:

Edition: 3 (Monolingual)	ICS: 03.120.10
Status: Under development	Stage: 40.99 (2009-04-16)
TC/SC: TC 176/SC 2	Target publication date: 2009-08-31

Revision information

Revises: ISO 9004:2000

Corrigenda, Amendments and other parts

ISO 9004:2000

SOURCE

ISO 9001:2008 specifies requirements for a quality management system where an organization

• needs to demonstrate its ability to consistently provide product that meets customer and applicable statutory and regulatory requirements, and
• aims to enhance customer satisfaction through the effective application of the system, including processes for continual improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.

All requirements of ISO 9001:2008 are generic and are intended to be applicable to all organizations, regardless of type, size and product provided.

Where any requirement(s) of ISO 9001:2008 cannot be applied due to the nature of an organization and its product, this can be considered for exclusion.

Where exclusions are made, claims of conformity to ISO 9001:2008 are not acceptable unless these exclusions are limited to requirements within Clause 7, and such exclusions do not affect the organization's ability, or responsibility, to provide product that meets customer and applicable statutory and regulatory requirements.

SOURCE

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