ISO 9001 Auditing Practices

ISO 9001 Auditing Practices Group

Welcome to the website of the ISO 9001 Auditing Practices Group.

The ISO 9001 Auditing Practices Group is constituted as an informal group of quality management system (QMS) experts, auditors and practitioners, drawn from the ISO Technical Committee 176 Quality Management and Quality Assurance (ISO/TC 176) and the International Accreditation Forum (IAF).

The Co-Conveners of the ISO 9001 Auditing Practices Group are Mr B.Venkataraman (Director, NABCB, India) and Mr A Ezrakhovich(General Manager, SAI Global Certification Services Pty Ltd, Australia).

This website has been established as an on-line source of papers and presentations on auditing QMSs. The ideas, examples and explanations given reflect the process-based approach that is essential for auditing the requirements of ISO 9001:2000 Quality management systems - Requirements.

The website is primarily aimed at QMS auditors, consultants and quality practitioners.

The papers and presentations that make up the content of this website are not definitive. They reflect a number of different views in QMS auditing. As such, their content may not always be consistent. It is not intended that the website's content will be used as specified requirements, an industry benchmark, or as criteria that all QMS auditors, consultants or practitioners have to follow.

The items listed under "QMS auditing topics" below have papers and presentations associated with them. Simply click on one of the links to view and download the relevant document.

Feedback from users will be used by the ISO 9001 Auditing Practices Group to determine whether additional guidance documents should be developed, or if these current ones should be revised. Comments on the papers or presentations can be sent to the following email address:charles.corrie@bsigroup.com.

A sister web page for the Accreditation Auditing Practices Group has been established to provide guidance to accreditation auditors.

QMS auditing topics

� Introduction to the ISO 9001 Auditing Practices Group

� The need for a 2-stage approach to auditing

� Measuring QMS effectiveness and improvements

� Identification of processes

� Understanding the process approach

� Determination of the “where appropriate” processes

� Auditing the “where appropriate” requirements

� Demonstrating conformity to the standard

� Linking an audit of a particular task, activity or process to the overall system

� Auditing continual improvement

� Auditing a QMS which has minimum documentation

� How to audit top management processes

� The role and value of the audit checklist

� Scope of ISO 9001, Scope of Quality Management System and Defining Scope of Certification

� How to Add Value during the audit process

� Auditing competence and the effectiveness of actions taken

� Auditing Statutory and Regulatory requirements

� Auditing Quality Policy, Quality Objectives, and Management Review

� Auditing ISO 9001, Clause 7.6 Control of monitoring and measuring equipment

� Making effective use of ISO 19011

� Auditing Customer Feedback processes

� Documenting a Nonconformity

� Guidance for reviewing and closing nonconformities

� Auditing Internal Communications

� Auditing Preventive Action

� Auditing Service Organizations

� Third Party Auditor Impartiality and Conflict of Interest

� Auditing the Effectiveness of the Internal Audit

� Auditing Electronic Based Management Systems

� Auditing the Management of Resources

� Auditing Customer Communications

� Auditing the Design and Development Process

� Auditor Code of Conduct and Ethics

� Guidance on Cultural Aspects of Auditing

� Output Matters!

� Auditing the Procurement and Supply Chain Processes

� Added Value Audits versus Consultancy

� Writing Audit Reports

� Audit trail

� Approach to Demonstration of Traceability of Measurement Results

"Zip" file of all the above documents

[TRANSLATIONS – Links to translations of the above documents]

Disclaimer

The contributions on this website have not been subject to an endorsement process by the International Organization for Standardization (ISO), ISO Technical Committee 176 or the International Accreditation Forum (IAF).

The information contained on this website is available to the public for educational and communication purposes and the ISO 9001 Auditing Practice Group does not take responsibility for any errors, omissions or other liabilities that may arise from the provision or subsequent use of such information.

source