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About Us Why Choose Us? Staff Profiles Partners Our Customers Testimonials

THE ART OF SERVICE

As a cutting edge IT Service Framework Company, The Art of Service is leading the way in providing high end, client focused Education Programs in both the local and international arena. The company has served over 800 clients and 20000 students in 33 countries. A recognized leader in the IT Service Management community, The Art of Service is quickly becoming the IT Specialist’s Educator of Choice. Our History: Originating in the Netherlands, The Art of Service began Australian operations in 2000, in a small office based in Brisbane, Queensland. With a passion for IT Service Management and having first hand experience in seeing business improvement benefits as a result of implementing IT service frameworks, the founders Gerard Blokdijk and Ivanka Menken had a vision to be “Enablers of IT Service Management Excellence”. Today their vision is a reality. The Art of Service has grown into a respected education company and now provides high quality education services and products worldwide. The “Best-of-Breed” approach is evidenced through the quantity and calibre of our partnership networks and resellers. Our Location: The Art of Service is located in the trendy suburb of Newstead, Brisbane, just 2 kilometres from the city centre. Within close proximity of the city and the airport, and having our own training rooms, our Head Office is in an ideal and central location to offer our excellent education programs and services.

Partners ( 1 item ) Client Testimonials ( 7 items ) Why Choose Us? ( 6 items ) Our company name best represents why our clients keep returning to us for more and more educational programs. We believe that our exceptional service is what sets us apart from other training providers. We acknowledge it is no longer just about being “the best in the industry”, you need to ensure you clients’ needs are continuously being met, and ensuring that the service you provide is second to none. When you engage with The Art of Service you be assured of: Highest levels of customer service at every level of interaction Honesty, integrity and respect World class IT Service Management Educational Programs Us listening to you! Why else? As a company we are small enough to understand your individual requirements, yet experienced enough to handle the largest of corporations. We provide an extensive range of education options including classroom, online and blended learning and can individually tailor programs to suit client needs. Our pass rates are among the highest in the industry. Our clients range from a local school to multi-million dollar international conglomerates. Our ability to deliver ontime programs, both nationally and internationally has resulted in ongoing reservicing of our faithful, loyal and respected clients. The Art of Service’s mission is to be “The Framework Educator of Choice”, and we believe we are well on the way to achieving this. Staff Profiles ( 8 items ) An overview of the dynamic team that makes up The Art of Service. See individual staff profiles below.

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