ISO 9000 Quality Management Systems

ISO 9001:2008 is no more just QMS, it is now a Business Management System that requires you to do RISK Management when designing the QMS. You have to understand the Risks to the business, and determine the Processes to be develoed. This may require you to do HACCP studies, if you are a food processor, and understand Product liability and the implications of Product Recall as in ISO/PC 240. For guidance in designing your QMS, you must refer to ISO 9004:2009.

Sunday, August 30, 2009

BS 15000 and ISO 20000

Questions

  1. What is BS15000?
  2. What is ISO20000?
  3. I have been working to achieve BS15000 – is this wasted effort?
  4. I have a BS15000 consultant/auditor qualification - what happens to that?
  5. Isn't ITIL Best Practice?
  6. What is the impact of ITIL v3 on ISO20000?
  7. How is conformance with ISO20000 demonstrated?
  8. I Already Have ISO 9000 Certification So Why Do I Need ISO20000?
  9. I Believe There Are Many Quality Standards and Frameworks Available. How Do They Compare and Overlap?
  10. Will ISO20000 be readily understood by anyone with ITIL qualifications?
  11. Our IT Is Distributed Around the UK (and even overseas). Can Sites Be Certified Separately?
  12. What Are the Benefits of ISO20000 Certification?
  13. Are customers already asking for BS15000 or ISO20000 in tender documents?
  14. Why should I choose Fox IT to help my organisation with ISO20000?
  15. How much will it cost and how long will it take?
  16. How do I find out more?

Jimmy at 1:29 AM

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